Strategic relations tools shift from monitoring to engaging influencers

BarbaraInfluencer engagement, Influencer marketing, influencer program, social media

Influencer marketing tools are getting a new gear and it’s a good one. Up until recently, influencer relationship management (IRM) tools offered 3 speeds: identifying, monitoring and measuring influencers. That’s good, but not good enough. Corporate marketing teams focused on social media need to find ways to scale their influencer programs without sacrificing micro-segmentation and personalization. That kind of scalability is just what this new gear — call it influencer activation or participation or engagement — delivers.

Ogilvy’s Insider Circle(TM) is the latest entrant in this evolving category. Per the Ogilvy announcement this week:

Insider Circle allows brands to build and scale relationships with key brand influencers – including influential bloggers, Twitter users, brand fans and loyal customers – and quantitatively measure the performance of social activation campaigns. Insider Circle, which is offered by brands on an invitation only basis, allows those brands to make exclusive, shareable content and offers available to a select group social media influencers in categories important to the brand.

This makes perfect sense, when you think about it. We’re accustomed to being able to email or phone influencers directly from our relationship management tools. The savvy providers are moving beyond the basics to help us deliver custom content and appropriate special offers to carefully selected social media influencers.

Revisit your wish list for influencer relations management tools. You might find that wishes are coming true.